Shipping/Return Policy
Thank you for shopping with Nailed By Ci! Please read the terms below before placing an order.
​
All orders are final. No returns. No exchanges.
Please allow 1-5 business days for your order to be fulfilled.
Business days does not include the weekends.
Please allow 1-2 business days for processing.
Processing time is separate from shipping time.
​
Please allow 5-7 business days processing time for custom orders.
​
​
Nailed By Ci is not responsible for any lost or stolen packages.
Nailed By Ci is not responsible for any misplaced or returned packages due to incorrect shipping address.
Frequently Asked Questions
Are your nails made with acrylic?
All sets are 100% made with gel. Acrylic is only used for certain designs. For more information about whether acrylic was used; please read the description for the set.
Can I request a customization for a set?
All sets are ready to ship. However, if there is a set on the site that you want, but would like some slight changes done, simply put in a custom request form to get exactly what you want. Please be as descriptive as possible when explaining the changes.
Can I change my custom order design?
Yes! All custom order designs can be discussed before you place your order.
How do I find out my size?
Under "Size Guide" you will find instructions on how to size your nail bed. After noting your nail bed size, check the size guide for the shape that you're interested in. Nail sizes vary depending on the shape.
How long will my nails last?
For years! 1-2 nails may pop off, however, that depends on your daily activities. The beauty of press-on nails is that you can re-apply your nails with no worries and did we mention that they can last you for years! To ensure longevity, we recommend using the size guide to get the most accurate size for your nail bed and follow each step on the application instructional card.
How can I be featured on Instagram?
We would love to feature you!
Tag us on your post
or DM us @nailedby_ci
We cannot wait to see how you rock your new set!